We are sorry you need this page. If something is wrong — the service, a bill, how we handled your data, or how we spoke to you — say so.

Email complaints@athenarisk.co.uk. Include your name, the company name, and what you want put right.

We will acknowledge within five working days and give you an outcome within thirty working days where we can. If we need longer, we will say so and why.

For refund requests, check the Terms and Conditions and contact us at refunds@athenarisk.co.uk, specifying why you want a refund. Please refer to the Terms and Conditions when emailing to request a refund. We will acknowledge your email and have 14 days to respond.

If you are not satisfied with privacy matters or our cookie policy, you may contact the Information Commissioner’s Office (ico.org.uk) on privacy matters, or use any other statutory route that applies to your complaint. Contact details are on our Privacy Policy or Cookie Policy page.

Athena is the trading name of Orchid Labs Limited.